Terms/Conditions
Cancellations/Refunds/Returns:
Once you click the submit order button your order is automatically submitted and charged by the payment processor - we do not have access to your credit card payment.
If you order and use the wrong shipping address (you typed it wrong, have moved, etc.) and we receive the order back - we will deduct any shipping costs plus any fees we incurred to process your order. Please get in touch with us prior to returning any item.
For non-food items:
If your order has already shipped and your return is approved by us, you will need to ship the order back to us in it's new unopened condition at your expense. Once we receive the item(s) back, we will issue a refund for the item amount. The original shipment charge and the credit card fees 3% plus .49 cents will not be
refunded. Only the cost of the item itself.
Food Items:
Please note we are not able to accept returns on food items once they are shipped.
Copyright:
Copyright and Trademark Notice Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store, eBeeHoney.com, ALL RIGHTS RESERVED.
You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved.
Credit Cards:
We accept the following credit cards: Visa, MasterCard, Discover Google Pay, Apple Pay and Paypal.
Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card
is immediately automatically charged when you submit your order online.
Purchase Orders:
Full payment is required prior to shipment. If you require a purchase order from your company to buy, we'll still need full payment upfront prior to shipment of any order.
Shipping:
Please note at times we may have to change shipping methods based on items you ordered. (i.e. we may ship via UPS versus the post office and vice versa). If there is or has been an issue shipping to your physical address (lost package, etc.) - future orders will be required to be shipped to an UPS location with a signature requirement and photo ID upon pickup at the UPS hub. There is an added UPS charge for this service, so please call us prior to ordering if you wish to order and we can let you know the shipping total which will include the signature guarantee delivery.
Privacy:
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our website is hosted by Shopify and they use secure servers to protect your information using advanced encryption techniques and firewall technology.
Our site also uses "cookies" to keep track of your current shopping session to personalize your experience so that you may retrieve your shopping cart at any time.
Typographical Errors:
In the event a product is listed at an incorrect price due to a typographical error, we have the right to refuse or cancel and refund any orders placed for the product listed at the incorrect price. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.